Hairdressers client from hell

Are you your hairdressers client from hell?
Every hairdresser has one or two (or more) clients from hell. We may all talk about them in the back room, but you may not always hear about them . . . because you may be one of them! So how do you know you are a hairdressers client from hell? You may not even realize it, so here are some reasons you could be the client from hell for your hairdresser.
“Hairdressers Clients From Hell”Some of my clients from hell not only don’t realize they are the client from hell, but they think that we are best buds! Being that they think I am their BFF, they tell me stories that are sometimes way too personal for me to know as their hairdresser. One way to stop annoying your hairdresser is to keep the relationship professional. Yes, you tell your hairdresser everything. Yes, gossip goes around the salon. And yes, your hairdresser is so friendly, always offering advice, etc. But, what you don’t realize is your hairdresser still considers you a ‘client’ and has a professional relationship with you as a service provider.
Go ahead and gossip about who Jennifer Aniston is dating or even about your annoying co-worker, but try and refrain from using your hairdresser as a psychiatrist or getting too nitty-gritty about your, ahem ‘personal’ life.
You could be thinking your hairdresser is the one from hell if you haven’t had a good haircut or hair color from her for quite awhile. But you are equally at fault for this one if that’s what you’re thinking. Sometimes the hairstyle you are trying to convey to your hairdresser is not what he/she is able to do for you.
After the second or third appointment where this has happened, it’s time to say sayonara, yet some clients stick around even after this expiration date. On one or two occasions, I’ve actually had to tell clients to see another hairdresser because things just ‘weren’t working out’.
The serial cheater is another hairdressers client from hell. If you are a client who often bounces around from hairdresser to hairdresser and back again, you are a client from hell! I’ve seen this more times than I’d like to recall. A client will visit me once, twice, maybe even three times and then I don’t see her again for another several months to a year.
When I do see her again, her hair is in shambles and she wants me to ‘fix’ what she has, a) either done at home or b) had done by another ‘less expensive’ hairdresser. Please realize that these are not easy hair issues to undo, so don’t do this to your hairdresser!
The majority of you are probably wonderful clients; caring, considerate, always on time and great tippers. However, if you are a client from hell, please know that you will be gossiped about in the back room and when your hairdresser catches your name on her books, it will be met with the occasional eye roll.
Got a question, war story or comment about this topic? Click on the "Leave Your Comments" link at the very bottom of this article. Some of my best ideas for future articles come from reading reader comments. I'd love to hear from you!
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I agree with alot of the client from hell stuff you have been wrighting… but I just wanted to say I was not very impressed by the ‘less expensive’ Hairdresser comment. Where I am from I work in the cheepest salon in town. We are also the busyest and there are many times when I have to fix up a haircut that came from a more expensive salon. Just want other people to know that we all get the same training, its just what you do with it and if you go out and take classes to improve your skills that counts.
Comment by Cyndi — October 27, 2009 @ 10:37 am
your blog about the client from hell is hillarious!!!Haven’t we had one tooooo many of them. I love my job and i really do love my customers except those few hellish ones. I had a customer who LOVED her haircut and color came back a few times; loving it each time.Then she has failed to show up for her last 3 appts. after confirmation calls(her hair takes 2 hours; cut color and style;very long high-lift blonde)the last time she didn’t show up was CHRISTMAS EVE….yes christmas eve and then got soooo annoyed when i had to cancel her appt. 2 weeks later because i had to stay home and take care of my son who was home from school sick!!!!! UGH!!!! Hellish clients..gotta luv ‘em!!! :)
Comment by susan — January 19, 2010 @ 11:27 pm
I seem to be the hairstylist from hell lately. 98% of my clients like me, but every once I get a complaint which gets me written up. Right now I’m stuck at a chain salon, so write ups are like strikes in baseball. 3 and you’re out.why is it, that it’s soooo easy to get a complaint, when all I do is try my best to make sure they’re happy? Am I too much of a pushover? Do I need to be fake with my clients and kiss more butt?
Comment by BAM — May 5, 2010 @ 7:16 pm