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Is it time to break up with your hairstylist?

We’ve recently seen actress Jennifer Aniston very publicly break up with her longtime hairstylist, Chris McMillan. The break up was said to be amicable and got almost as much attention and publicity as her on-again off-again relationship to singer John Mayer. This recent break up got me thinking of how nervous clients get when thinking of breaking up   with their hairstylist. Sometimes the break up is unknowing or sudden and sometimes it is a long time coming. Either way, here are some tips on how to break up with your hairstylist, gently and politely.

Hairstylist Break Up Tip #1
“Hairstylist Break Up Be honest and straightforward. If you are looking to try out a new hairstylist at the same salon, it’s best to be up front an honest, but kind with words. We are not made out of stone, but we do understand we can’t please all the people all the time. Tell your current hairstylist that you saw a hairstyle that the other stylist did recently and that you’d like to try their services out. Explain that they didn’t do  anything wrong (unless he/she did) and then schedule your next appointment with the new hairstylist, it really can be that easy!

Hairstylist Break Up Tip #2
You may both need to admit of  your wrong doings. If you’ve wanted a change in hairstyle and a fresh new look, yet you’ve told your hairstylist to give you just a trim or told them to ‘do whatever,’ then you could be at fault for your own unhappiness when it comes to your hair. However, if you’ve been bringing in pictures of new styles or requesting one thing and getting another, you should be upfront and tell your hairstylist this when you ‘break up’ with them.

Hairstylist Break Up Tip #3
Give your hairstylist one more try at doing your ‘do right. If you’ve told your hairstylist how you feel and that you are thinking of a ‘break up’, then give her one last try to make things right before leaving. Be sure you haven’t expected your hairstylist to be a mind reader. Explain what you would like your hair to look like and also tell your hairstylist  about any other issues that may be bothering you. Is your hairstylist habitually late, overbooked or sloppy on keeping their station, tools and equipment clean? Hopefully that will snap your hairstylist into shape so you won’t have to break up at all.

If, after giving your hairstylist another chance you still aren’t happy with your hair, then move on. Don’t worry about hurt feelings on your hairstylist’s part. As a hairstylist, I have clients that come and go and I understand that it’s all part of the job.

Got a question, war story or comment about this topic? Click on the "Leave Your Comments" link at the very bottom of this article. Some of my best ideas for future articles come from reading reader comments. I'd love to hear from you!

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Best Hair Salons Using Twitter

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Some of the Best Hair Salons are Using Twitter to Attract New Business

Although I make a living in new technologies, I’m a greenhorn when it comes to the technology of the almighty up and coming,”Twitter.” But I’ve been a greenhorn by choice. Avoidance is a better description for it, I’ve most definitely avoided becoming a social net-worker. . . I mean, who has time for that??

“Best Hair Salons
Using Twitter”I find it baffling to hear the number of Industries as well as normal folks, hopping on board the Twitter bandwagon. As an example . . . it was reported today that starting July 19th, Best Buy Company, the world’s largest electronics retailer, will begin searching Twitter posts to answer people’s questions about electronics, such as flat-panel televisions. Chief Marketing Officer Barry Judge, says more than 500 employees at stores and at the company’s Minneapolis headquarters are signed up to participate, as reported in the St. Paul Pioneer Press. “This is a fairly inexpensive way to reach out to customers and to leverage the downtime of people in the stores,” says Scott Tilghman, an analyst with a New York research firm.

So today I’ve learned something new . . . some people in the best hair salons in my industry have found the value of “tweeting”! Gary Lambert Salon and Spa, in Winter Park, Florida, named one of the Top 10 Best Hair Salons in Central Florida, has found a way to make social networking work for his salon. At a time when everyone is trying to save a buck when ever possible, Gary found that “tweeting” has been a great addition to traditional advertising.

One way the hair salon is reaping rewards from their efforts, is by “tweeting” their followers when a cancellation occurs and offering a discount to the client who fills it. “We get calls within minutes,” Lampert says, it’s been a huge asset to us,” American Salon reports.

Now THAT baffles me! As a salon owner, you can’t pay for that kind of advertising! Gary was out of town, so I wasn’t able to speak with him but Heather said she would try to answer a few questions I had on “tweeting” in the hair salon;

How did you get the word out to prospective “tweeters”?
“We started with a group of local friends.” You can request they follow you and they’ll receive emails you send out immediately.

How do they find you?
Gary started by using email addresses he had and if they are members of Twitter, or will become members, they can get your “tweets’ in real time.

How do your Twitter friends grow?
“The best way to describe it is the idea of, six degrees of separation,” said Heather. You follow someone, who has a friend who follows you, who has a friend who follows you and you follow them and so on . . . and so on . . .

Don’t know about you, but I will probably be taking another look at my ‘avoidance’ issues about social networking. Gary Lamperts Salon and Spa, posts new promotions as well as salon news to his Twitter friends. He reports he has found ‘tweeting’ has brought the best hair salon new clientele as well as filling in otherwise downtime . . .  now that’s something to ‘tweet’ about!!

Got a question, war story or comment about this topic? Click on the "Leave Your Comments" link at the very bottom of this article. Some of my best ideas for future articles come from reading reader comments. I'd love to hear from you!

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How to Talk to Your Hairstylist

Are you your hairdressers client from hell?

Every hairdresser has one or two (or more) clients from hell. We may all talk about them in the back room, but you may not always hear about them . . . because you may be one of them! So how do you know you are a hairdressers client from hell? You may not even realize it, so here are some reasons you could be the client from hell for your hairdresser.

“Hairdressers Clients From Hell”Some of my clients from hell not only don’t realize they are the client from hell, but they think that we are best buds! Being that they think I am their BFF, they tell me stories that are sometimes way too personal for me to know as their hairdresser. One way to stop annoying your hairdresser is to keep the relationship professional. Yes, you tell your hairdresser everything. Yes, gossip goes around the salon. And yes, your hairdresser is so friendly, always offering advice, etc. But, what you don’t realize is your hairdresser still considers you a ‘client’ and has a professional relationship with you as a service provider.

Go ahead and gossip about who Jennifer Aniston is dating or even about your annoying co-worker, but try and refrain from using your hairdresser as a psychiatrist or getting too nitty-gritty about your, ahem ‘personal’ life.

You could be thinking your hairdresser is the one from hell if you haven’t had a good haircut or hair color from her for quite awhile. But you are equally at fault for this one if that’s what you’re thinking. Sometimes the hairstyle you are trying to convey to your hairdresser is not what he/she is able to do for you.

After the second or third appointment where this has happened, it’s time to say sayonara, yet some clients stick around even after this expiration date. On one or two occasions, I’ve actually had to tell clients to see another hairdresser because things just ‘weren’t working out’.

The serial cheater is another hairdressers client from hell. If you are a client who often bounces around from hairdresser to hairdresser and back again, you are a client from hell! I’ve seen this more times than I’d like to recall. A client will visit me once, twice, maybe even three times and then I don’t see her again for another several months to a year.

When I do see her again, her hair is in shambles and she wants me to ‘fix’ what she has, a) either done at home or b) had done by another ‘less expensive’ hairdresser. Please realize that these are not easy hair issues to undo, so don’t do this to your hairdresser!

The majority of you are probably wonderful clients; caring, considerate, always on time and great tippers. However, if you are a client from hell, please know that you will be gossiped about in the back room and when your hairdresser catches your name on her books, it will be met with the occasional eye roll.

Got a question, war story or comment about this topic? Click on the "Leave Your Comments" link at the very bottom of this article. Some of my best ideas for future articles come from reading reader comments. I'd love to hear from you!

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